Authentication Resources

Documentation: Authentication resources

1. LDAP Integration
2. LDAP Integration Setup
3. LDAP Integration Troubleshooting
4. Authentication with SAML 2.0
5. Authentication
6. External Single Sign-On

Troubleshooting authentication issues

• Troubleshooting LDAP issues in ServiceNow
• Troubleshooting SAML or SSO issues in ServiceNow
• Determining if SAML or LDAP is being used in the instance

Authentication video tutorials

1. How to Configure an LDAP Server
2. How to Configure ADFS 2.0 to Communicate with SAML 2.0
3. Troubleshooting and Updating Certificates

Community answers to your authentication questions

• SAML User Redirect to UI Page if Unauthorized Link
• Any known ways to back out of SAML specific SSO?
• SAML configuration not working against ESS portal login page
• SSO Target parameter
• SSO authentication and redirecting users to different pages depending on their roles