This article is a quick reference guide to the Knowledge Base articles and additional support resources that cover common Service Catalog issues and topics. 

For a list of all available reference guides, see Resource Pages.

1. Product Documentation
ServiceNow Product Documentation provides helpful information before you begin working with the Service Catalog. Check out these links for step-by-step instructions.

2. Product Basics

This series of videos will give you a quick overview of the product and basic setup steps.

3. Video

For our very popular video tutorials on many common mobile issues, visit these links.

4. Knowledge: Troubleshooting the Service Catalog

Service Catalog issues can be caused by a wide variety of factors. For more information and troubleshooting help, check out the articles below. Some links may require you to log in to HI. 

5. Known Issues

To learn more about known issues associated with Service Catalog, check out the latest articles and information via the following links.

6. Community: Answers to Service Catalog questions

There are many blogs, discussions, threads, and answers to your Service Catalog questions in the Community. Here are some of the most popular. Some links may require you to log in to the Community or you may need special access to view.

Article Information

Last Updated:2020-08-06 17:01:05