The "Do not select the first choice" option in multiple choice variables does not work when included in an Order guide.

Steps to Reproduce

  1. Create a new variable in service catalog. The variable type must be Multiple Choice.
  2. Create some choices (at least two).
  3. Tick the Do not select the first choice option (in Type Specifications, by default) and save the variable.
  4. Attach the variable to a category item. Try the item and notice that the variable shows up with no choice selected by default.
  5. Include the item tested in step 4 in an order guide.
  6. Try the order guide used in step 5 and notice the variable shows up with the first choice selected.


If you have a variable on the Order Guide starting page that holds the same name as the multiple choice variable in one of the order-able items, the Do not select first choice does work. The variable type on the order guide that we tested was a reference type. 

Related Problem: PRB613201

Seen In

Calgary Patch 2 Hot Fix 5
Eureka Patch 10
Eureka Patch 11 Hot Fix 2
Eureka Patch 13 Hot Fix 2
Eureka Patch 5
Eureka Patch 7 Hot Fix 1
Eureka Patch 8
Fuji Patch 12 Hot Fix 1
Fuji Patch 2 Hot Fix 1

Fixed In


Associated Community Threads

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Article Information

Last Updated:2017-01-02 06:08:30