This article is a quick reference guide to the Knowledge Base articles and additional support resources that cover common CMDB issues and topics.

For a list of all available reference guides, see Resource Pages.




1. Product Documentation: CMDB resources
ServiceNow Product Documentation provides helpful information before you start implementing configuration management. Check out the following links for step-by-step instructions.
2. Knowledge: Troubleshooting CMDB issues
CMDB issues can be caused by a wide variety of factors. For more information and troubleshooting help, check out these articles. Some links may require you to log in to HI. 


3. Video: CMDB video tutorials
For our very popular video tutorials on many common CMDB issues, visit these links.
4. Community: Answers to CMDB questions
There are many blogs, discussions, threads, and answers to your CMDB questions in the Community. Here are some of the most popular. Some links may require you to log in to the Community.


Article Information

Last Updated:2019-08-02 21:29:19