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ESS Service Catalog: Reference field choice list gets cut off if field is at the bottom - Known Error
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  • ESS Service Catalog: Reference field choice list gets cut off if field is at the bottom
KB0542969

ESS Service Catalog: Reference field choice list gets cut off if field is at the bottom


1114 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

In the ESS service catalog, the reference field choice list gets cut off if the field is at the bottom.


Steps to Reproduce

 

1. Log in to base system demo instance using Firefox 32.0 or 33.0, or IE10.
2. Navigate to Maintain Items. Open the item: [Apple iPhone 5]
3. Add a reference variable, for example: [Budget] with order 600 and select the table as User [sys_user].
4. Navigate to ESS portal > Order Things > Hardware.
5. Try the item you modified in the step 3.
6. Type the ** in the last field Budget on the form, and notice that the iFrame is cutting off the values from the dropdown.


Expected:
Iframe should expand the drop-down based upon the number of values available from the result

Actual:
iFrame is cutting off the values from the drop-down

 

Workaround

If you are able to upgrade, review the Fixed In field to determine the versions that have a permanent fix to this issue.


Related Problem: PRB613847

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