Prior to eureka, a notification with the following mail script (in the message field):

email.setSubject('Foo ' + email.getSubject());

and the following in the subject line:

"Incident ${number} -- comments added"

Would produce an email with subject "Foo Incident INC0000002 -- comments added". As of eureka, email.getSubject() in a mail script returns null, so the behavior above is no longer possible. This can be attributed to the order of operations with respect to when EmailFormatter/SubstitutionManager are called and when the notification data is populated.

Further, as of Eureka, attempting to use email.getBody() in script results in the following error:

Evaluator: java.lang.SecurityException: Illegal access to method getBody() in class com.glide.notification.Email

Steps to Reproduce


There is no workaround for this Known Error at this time.

Related Problem: PRB609507

Seen In

Berlin Patch 5 Hot Fix 1
Eureka Patch 3 Hot Fix 1
Eureka Patch 4
Eureka Patch 5

Fixed In


Associated Community Threads

There is no data to report.

Article Information

Last Updated:2015-04-06 22:45:16