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Description

The contextual menu "Propose Changes" does not include the CMDB relational formatter.

Steps to Reproduce

  1. Open an instance that has the Berlin Patch 5 Hotfix 2 version installed.
  2. Create a change.
  3. In the form view of the change, add a CI entry for the change that has relationships attached (for example, Email).
  4. Save the change request. 
  5. In the same change request, under Related Lists, locate Affected CI's.
  6. Right-click the CI (for example, Email) you added and select Propose Changes.
    The
     form view that includes the CI opens, including the CI's relations in the relational formatter.

    If you follow the same steps in a later Berlin build or any version that follows (Calgary, Dublin, Eureka, Fuji), a pop-up window appears after step 6 that does not include the CI's relations.

Workaround

The related items list was removed due to PRB581360. The only way to see the related items is to open the CI.


Related Problem: PRB607248

Seen In

Dublin Patch 1
Fuji Patch 8 Hot Fix 2
Fuji Patch 9 Hot Fix 1
Helsinki

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2016-05-18 10:28:44
Published:2014-12-02