When using Risk Assessment survey form on Change Requests, check for mandatory fields is not honoured and mandatoryCheck(); function returns true as long as all mandatory fields on Change Request form are populated. It means that instance will accept risk survey even if all questions are empty although they are set as mandatory.

Risk Assessment questionnaire uses the same instance of GlideForm as the Change form itself.

You can evaluate by checking the g_form object in a debugger (before and after opening the questionnaire, you'll see it does not change) or in a practical way using STR. Please note that you wouldn't be able to reproduce the issue if you only try some of the OOB surveys. It needs to run on the top of some form.

Steps to Reproduce


There is no workaround for this Known Error at this time.

Related Problem: PRB607227

Seen In

Dublin EA 1
Eureka Patch 1
Eureka Patch 3 Hot Fix 1

Fixed In

Fuji Patch 1

Associated Community Threads

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Article Information

Last Updated:2015-12-02 16:53:21