Visual task board user preferences are not stored correctly when the Mobile UI plugin is not activated. The welcome screen may appear every time you access the My Task Boards module. Additionally, tool tips that are intended to appear the first time you open each type of task board may instead appear every time you open a task board.

Steps to Reproduce

  1. Navigate to Self Service > My Task Boards.
    The welcome screen appears.
  2. Close the welcome screen.
  3. Create a new task board.
    A tool tip appears that describes freeform boards.
  4. Repeat the previous steps.
    Note that the welcome screen and tool tip appear again.


Activate the Mobile UI plugin. For more information, see Requesting a Plugin.

Related Problem: PRB608375

Seen In

Calgary Patch 2 Hot Fix 4
Eureka Patch 3 Hot Fix 1
Eureka Patch 4 Hot Fix 1
Eureka Patch 5

Fixed In


Associated Community Threads

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Article Information

Last Updated:2017-10-25 13:09:57