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In the picklist, the Category changes to '-- All --' after searching when using a non-English language - Known Error
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  • In the picklist, the Category changes to '-- All --' after searching when using a non-English language
KB0541712

In the picklist, the Category changes to '-- All --' after searching when using a non-English language


943 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

The Advanced Search on kb_home.do has three drop-down lists: Topic, Category, and search engine. If the language is set to English and you set the category and do a search, the category on the results page (kb_find.do) will retain the category setting for the search. If the language is set to a language other than English, the setting for Category on kb_find.do is reset to '--All--'.

Steps to Reproduce

  1. Navigate to System Definition > Plugins and install the I18N: French Translations plugin.

  2. Click the gear icon and change the Language setting to French.

  3. Navigate to the Base de connaissances module (Knowledge Base).

  4. Click Recherche avancée next to the search bar to show the advanced options.

  5. Set Sujet to Email and Catégorie to Trucs et astuces (Tips and tricks).

  6. Search for any term.

    Note that Catégorie has changed to -- Tous --- (All).

If you follow these steps but with the Language set to English, the Category value is retained.

Workaround

Because the Topic/Category dependent choice list has been deprecated since Fuji, this behavior is expected. For information, the advanced search is called in the kb_advanced_search UI macro.


Related Problem: PRB586111

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