Description
Catalog UI Policies does not save conditions when the value of the variable in the condition contains a comma. This is happening because IS ONE OF conditions comma separate values.
Steps to Reproduce
- Navigate to Service Catalog > All Variables.
- Search for and select Name = data_plan.
- In the Question Choices related list, click New.
Text: Test, Comma
Value: Test, Comma - Click Submit.
- Navigate to Service Catalog > Catalog UI Policies.
- Click New.
Catalog item: Apple iPhone 5
Short Description: Test Comma Variable
Catalog Conditions: data_plan IS Test, Comma - Right click on the header and click Save.
The catalog condition is reset to data_plan IS -- None --
Workaround
Remove the commas from the values of your variables. The commas can remain in the label without issue.
Related Problem: PRB608394