When you import a Microsoft Project file, project resources should be imported if the user exists in ServiceNow. The resource name should be an exact match for the user name in ServiceNow or the resource is ignored. If the exact match is found, the assigned_to should be populated with the user for the task.
Steps to Reproduce
- Navigate to Project > Administration > Import Project.
- Import a Microsoft Project with resources.
Note that the resources assigned to the task are not imported, even if they match a user in the ServiceNow instance.
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Related Problem: PRB607375