When you add a filter to a list of records that uses an OR statement, the list search icon in the upper left of the list becomes disabled.

Steps to Reproduce

This can be reproduced in both Eureka and Fuji demo instances:

  1. Bring up a list of incidents.
  2. Add a breadcrumb filter with an OR condition.
  3. Note that the List Search icon (magnifying glass) becomes disabled.



This is by design. The search functionality currently supports queries that include AND, but does not support OR.

Related Problem: PRB606829

Seen In

Eureka Patch 3 Hot Fix 1
Eureka Patch 5
Eureka Patch 6
Fuji Patch 2
Helsinki Patch 4

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-12-13 01:58:53