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Description

Cannot set field values on redirect to a form for the mobile UI. Also cannot use script include calls in advanced reference qualifiers for the mobile UI.

Steps to Reproduce

  1. Create an ng UI action with following script: "var url = 'incident.do?sys_id=-1&sysparm_query=short_description=Hopefullythisworks^caller=62826bf03710200044e0bfc8bcbe5df1'; action.setRedirectURL(url);" 
  2. Click the UI action in the mobile UI. You are redirected to the incident, but the fields are not filled in.
  3. On the incident table, set the reference caller field's advanced reference qualifier to a javascript: scriptinclude.method(). (Use a script include to return an encoded query like sys_idIN62826bf03710200044e0bfc8bcbe5df1).
  4. In the mobile UI, this field is not limited to the results of your encoded query because it did not evaluate the javascript correctly.

 

Workaround

There are no plans to fix this issue at this time. Avoid setting field values on redirect to a form and script include calls in advanced reference qualifiers for the mobile UI. 

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Related Problem: PRB598723

Seen In

Eureka Patch 10
Eureka Patch 10 Hot Fix 1
Eureka Patch 11
Eureka Patch 3 Hot Fix 1
Eureka Patch 6
Eureka Patch 8
Fuji Patch 1
Fuji Patch 3
Fuji Patch 6
Geneva Patch 3 Hot Fix 2

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-10-01 11:21:34
Published:2015-01-20