Discovery and MID Server Resources

Product documentation

• Discovery
• MID Server
  

Knowledge base/troubleshooting

• Troubleshooting Guide: MID Server
• Troubleshooting a failed Discovery
• Troubleshooting the Shazzam phase in Discovery
• Troubleshooting the Classification phase in Discovery
• Troubleshooting the Identification phase in Discovery
• Troubleshooting the Exploration phase in Discovery
• Discovery Linux Disks Probe Not Returning Any Information for CCISS-Presented Disk Devices
• Errors Generated from Solaris "awk" Utility During Discovery
• VMware devices not discovered or intermittently discovered

Videos

1. Setting Up a MID Server
2. How to Set Up a MID Server with the Installer
3. Troubleshooting ServiceNow MID Server Issues
4. Troubleshooting a failed Discovery Part 1 of 5: Introduction
5. Introduction to Cloud Discovery

Community content

• • WMI issues on Discovery of workstations
  • Discovery renaming CIs to [OBJECT_OBJECT].[OBJECT_OBJECT]
  • Discovery Best practices
  • The special agent of ServiceNow: the MID Server
  • New troubleshooting paths for MID Server issues
  • ServiceNow Discovery 101: Setting up a local MID Server
  • NetApp Storage Discovery