A string defined as a suggestion type Choice is displaying the label when a value is selected, instead of the translated value.

Steps to Reproduce

  1. Navigate to System Definition > Plugins.
  2. Search for and activate com.snc.i18n.french.
  3. Using the drop-down in the header, set your language to French.
  4. Navigate to Incident > Create New.
  5. Enter the following into the Description field: Demander un Blackberry.
  6. A suggestion matching this value is displayed. Select it.
    The value Request for a Blackberry is displayed instead of the expected translation.


There is no workaround for this Known Error at this time.

Related Problem: PRB605111

Seen In

Eureka Patch 2

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:31:11