260 views

Description

The Knowledge Base Home page incorrectly displays topic sections, despite either of the following conditions being true:

  • Topic has no articles and glide.knowman.show_only_populated property is set to true
  • Topic has no active articles and glide.knowman.show_only_populated property is set to true

Workaround

Set the property glide.knowman.show_only_populated to false, save it, set it to true and save it.

This results in the desired behaviour.

 


Related Problem: PRB593648

Seen In

Calgary Patch 2 Hot Fix 5
Dublin EA 1
Dublin EA 7
Eureka Patch 3 Hot Fix 1

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2015-06-23 08:21:36
Published:2015-01-09