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"View all active Incidents / Problems" Link failing on render_gadget_priority_problems and render_gadget_priority_incidents when no P1 Incidents / Problems exist - Known Error
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  • "View all active Incidents / Problems" Link failing on render_gadget_priority_problems and render_gadget_priority_incidents when no P1 Incidents / Problems exist
KB0539631

"View all active Incidents / Problems" Link failing on render_gadget_priority_problems and render_gadget_priority_incidents when no P1 Incidents / Problems exist


807 Views Last updated : Oct 17, 2023 public Copy Permalink
KB Summary by Now Assist

Description

The "View all active Incidents / Problems" link on the OOB render_gadget_priority_problems and render_gadget_priority_incidents UI pages fail in the case that there are no P1 Incidents / Problems present. This issue is exclusive to our Calgary release and is not occurring in later builds. 

Workaround

Attaching the Dublin version of our render_gadget_priority_problems and render_gadget_priority_incidents UI Pages corrects this. Exports of these files are attached.


Related Problem: PRB603898

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Attachments

Attachments

  • UIPage2.xml
  • UIPage1.xml

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