Determining if the certificate is expired on the instance 

 

Problem

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The LDAP server certificate is expired on the instance or does not match the certificate currently being used by the LDAP server.

 

 

Symptoms

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• The simple bind error message is displayed when using the Test Connection link in the LDAP Server record.
• Users are unable to access the instance.

  

Cause

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The certificate currently on the instance has expired and/or the certificate associated with the LDAP server has changed.

 

Resolution

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Contact the LDAP administrator to update the certificate for the associated LDAP server, and upload a new certificate to the instance.

See Upload a certificate to an instance for steps on how to upload the certificate.

Note: Check the Expiration notification checkbox within the certificate record to receive an email notification when the certificate is about to expire.