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Determining if the certificate is expired on the instance 

 

Problem
The LDAP server certificate is expired on the instance or does not match the certificate currently being used by the LDAP server.

 

 

Symptoms
  • The simple bind error message is displayed when using the Test Connection link in the LDAP Server record.
  • Users are unable to access the instance.

  

Cause
The certificate currently on the instance has expired and/or the certificate associated with the LDAP server has changed.

 


Resolution
Contact the LDAP administrator to update the certificate for the associated LDAP server, and upload a new certificate to the instance.

See Upload a certificate to an instance for steps on how to upload the certificate.

Note: Check the Expiration notification checkbox within the certificate record to receive an email notification when the certificate is about to expire.

 



 

Article Information

Last Updated:2016-10-14 14:27:50
Published:2014-06-17