Many incidents are being created after the fix for PRB585568. The original issue was that field decorations on forms had a tabindex of 1. This has now been changed to 0. This should have been fixed using a user preference that could be set to true or false. Customers who are upgrading to Dublin do not want this and are sending incidents.

Issue introduced in Dublin.

Steps to Reproduce


Create the following onLoad Client Script on the table of the form: 

function onLoad() {
//Sets tabindex of icons to 1 - workaround for PRB596502
var elems = $$('[id^="view"],[id^="catalog_super_diamond_anchor"],[id^="lookup"],[id^="add_me"],[id^="link"],[id^="sizer"],[id*="watch_list"],[id*="work_notes_list_unlock"],[id*="opened_at.ui_policy"],[id*="closed_at.ui_policy"],[data-type^="attribute_knowledge"],[class^="tabs_toggle_button"]');
for(var i = 0; i < elems.length; i++){
elems[i].writeAttribute('tabindex', '1');

A Catalog Client Script must be created for Catalog Items.

Related Problem: PRB596502

Seen In

Calgary Patch 2 Hot Fix 5
Dublin EA 1
Dublin EA 5
Dublin EA 6
Dublin EA 7
Dublin EA 8
Dublin EA 9
Dublin Patch 1
Dublin Patch 1 Hot Fix 1
Dublin Patch 3
Dublin Patch 4
Eureka Patch 2
Eureka Patch 5
Eureka Patch 8
Eureka Patch 9 Hot Fix 1

Fixed In


Associated Community Threads

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Article Information

Last Updated:2016-07-25 12:52:14