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Troubleshooting inability to publish a workflow


Description

This article guides you through the process of troubleshooting the inability to publish a workflow. It provides steps to help you eliminate common causes for your problem by verifying that the configuration of your networking is correct.
Symptoms
Symptoms may include the following:
  • Cannot publish workflow
  • Publishing workflow takes too long
  • Cannot modify checked out workflow
  • Cannot start workflow
  • Workflow does not start
  • Workflow does not trigger

 

Resolution

Determine if any of the troubleshooting steps below are true for your environment. Each step provides a link to an article that can help you eliminate possible causes and take corrective action as necessary. 

  1. Determine who you are impersonating, which can affect workflow execution. For more information, see KB0538382: Determining who you are impersonating
  2. Determine if a workflow is checked out by another user or if it is already published. For more informatio, see KB0538082: Determining if a workflow is checked out by another user or if it is already published.

Note: If your problem still exists after trying the steps in this article: Submit an incident to Technical Support and note this Knowledge Base article ID (KB0538493) in the problem description. For more information, see Customer Support.

 

Article Information

Last Updated:2017-10-23 12:37:54
Published:2014-05-14