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Description

Export issues maybe observed by customers via the following symptoms:

  • Export takes too long
  • Data set is too large

Cause

This issue is related to exporting data from the instance. The data set you are trying to export could be too large to export in a single transaction and the export process can be a lot slower than the simply displaying the data in a list view.

In export, all records are written out, but in a list view only a single page of data is shown at a time.

Note Exporting to PDF will also typically take much longer than exporting to XML, CSV, or Excel because PDF includes additional formatting, pagination, and layouts components.

Resolution

To solve the issue, try one or more from the following list:

  • Add more filters to decrease the number of records in the results
  • Avoid using fields that have no index for filtering and sorting
  • Export to a different format. Try a more compact format, such as CSV
  • Break up the export. See Break Up a Large Export

Article Information

Last Updated:2020-04-20 00:39:58
Published:2020-04-20