Since the Dublin release, export to PDF fails when performed from a Database View. The dialog box opens and gives the download option. When selecting it, you then get a blank page saying "Requested attachment does not exist." This affects any export of a Database View whether it is in the list view or from a report. Export on regular tables works as expected.

Steps to Reproduce


  1. Go to any Database View. For example, incident_sla.list.
  2. Right-click the header and select Export > PDF > Portrait.
  3. When prompted, click Download.


First, click any column header to force sorting. The issue only occurs when exporting without selecting any sorting. This also works if reporting on a database view - adding a sort field to the report allows the PDF export to work.

Related Problem: PRB598044

Seen In

Dublin EA 1
Dublin EA 8
Dublin EA 9
Dublin Patch 3
Dublin Patch 3 Hot Fix 1
Eureka Patch 2
Eureka Patch 5
Eureka Patch 6

Fixed In


Associated Community Threads

There is no data to report.

Article Information

Last Updated:2016-07-25 12:45:54