The green back arrow to navigate back from a task record to an approval record will not work and instead reloads the task record to the content frame.

The behavior only occurs if you:

  • Navigate to a list of Approval records.
  • Select one of the Approval records in the list.
  • Use the up or down arrow to navigate to a different Approval record.
  • From this Approval record, use the icon next to the Approval field to navigate to the related task record.
  • Now click the green back arrow; it will reload the task, rather than returning to the Approval.


If you use the browser back arrow it will return you to the expected Approval record.


Related Problem: PRB598204

Seen In

Calgary Patch 2 Hot Fix 5

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Article Information

Last Updated:2019-05-21 11:41:17