Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
Determine if you are using the wrong Transform Map - Support and Troubleshooting
  • >
  • Knowledge Base
  • >
  • Support and Troubleshooting (Knowledge Base)
  • >
  • Determine if you are using the wrong Transform Map
KB0535689

Determine if you are using the wrong Transform Map


1889 Views Last updated : Apr 8, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

Field maps establish a relationship between a field in an import set table and a field in the target table. The field map determines what values from the source table the transformation adds to the target table. If you are having trouble with a CI, it could be that you are using the wrong transform map and need to select the correct one. For more information on transform maps, see Create a Transform Map in the ServiceNow product documentation.

Resolution

If you are an administrator, you can look into the Import Logs and Import Set Row Errors to see if the data import successfully finished and if there were any import errors. The Run Import utility is used to run an import operation using an existing transform map and import set table. For more more information, see Import Logs in the ServiceNow product documentation.


The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.