Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
Checking which records will be captured within an Update Set - Support and Troubleshooting
  • >
  • Knowledge Base
  • >
  • Support and Troubleshooting (Knowledge Base)
  • >
  • Checking which records will be captured within an Update Set
KB0535262

Checking which records will be captured within an Update Set


11839 Views Last updated : Mar 3, 2025 public Copy Permalink English (Original)
  • English (Original)
  • Japanese
KB Summary by Now Assist

Issue

For an update to be captured within sys_update_xml and thus be captured with an Update Set, the corresponding table must have the update_synch=true attribute.

Resolution

To locate which tables have this attribute in a fresh instance:

  1. Navigate to the sys_dictionary table.
  2. Personalize the list to include the Attributes column.
  3. Filter on Attributes is update_synch=true. 

This will reveal approximately 300 tables, depending on the platform version, which have the update_synch=true attribute. If the table is not listed for the update , then the update will not be properly recorded within sys_update_xml or subsequently within the intended Update Set. 

Note: ServiceNow does not recommended to add the update_synch=true attribute to any table that does not have it Out-of-box (OOB). Doing so can cause false updates to inundate the sys_update_xml table and in time will result in the inability to install plugins, commit Update Sets, and will cause unintended performance degradation issues.


The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.