Troubleshooting a report that fails to run


This article guides you through the process of troubleshooting a report that fails to run. It provides steps to help you eliminate common causes for your problem by verifying that the configuration of your networking is correct.
Symptoms may include the following: 
  • Cannot run a report.
  • Not all data appears in the schedule report.
  • Reports take a long time to run.
  • Report fails to run.



Determine whether any of the troubleshooting steps below are true for your environment. Each step provides a link to an article that will help you eliminate possible causes and take corrective action as necessary. 

  1. To troubleshoot a report that fails to run, review the article, KB0535306: Troubleshooting a report that does not execute
  2. To troubleshoot a report that takes a long time to run, review the article: KB0535320: Troubleshooting reports that take a long time to run 

Note: If your problem is not relevent to the steps in this article, submit an incident to Technical Support and note this Knowledge Base article ID (KB0535175) in the problem description. For more information, see Submitting an Incident.


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Last Updated:2017-03-09 23:14:42