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Description

When there are multiple Expand to fit iFrames in place on a CMS page, and the page is opened in Chrome or Safari, an infinitely expanding gap opens between the two frames, pushing the bottom frame off the page. See attached.

This is working as expected in other browsers (for example, Firefox and Internet Explorer).

Steps to Reproduce

  1. Go to Content Management > Pages.
  2. Search for and open Portal - Incident Status.
  3. Edit Page.
  4. Add content.
  5. Go to Content Blocks > Request IFrame.
  6. Add to the page and position it above or below the existing Active Incidents iFrame.
  7. Go the the Incident Status page: https://[instance_name].service-now.com/ess/incident_status.do.
  8. Note that only the top iFrame is displaying and that the vertical scroll bar keeps expanding.

Workaround

Replace one (or both) of the iFrames with a gauge. Use the fixed size option for the iFrames.

This problem does not occur in Firefox and Internet Explorer.

The definitive fix is targeted for the new Geneva UI.


Related Problem: PRB593130

Seen In

Berlin Patch 9
Calgary Patch 2 Hot Fix 5
Dublin EA 7
Dublin EA 8
Dublin Patch 1
Dublin Patch 7 Hot Fix 2
Eureka Patch 5
Eureka Patch 7
Eureka Patch 9 Hot Fix 4

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2016-07-25 12:51:03
Published:2014-04-07
iFrame stacked Chrome.png