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Print Friendly Icon not working as expected - Known Error
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  • Print Friendly Icon not working as expected
KB0533038

Print Friendly Icon not working as expected


1210 Views Last updated : Oct 16, 2023 public Copy Permalink
KB Summary by Now Assist

Description

The print friendly icon is not working as expected for forms larger than a single page of content you cannot print all data. Its not related to views since it can be reproduced in self service and default view.

Steps to Reproduce

 

  1. Log in to the Calgary instance.
  2. Navigate to Requested items. Add field in the form is a way that doesn't fit in the screen
  3. Go to print friendly icon. Note that the preview shows fine, but when clicking on the print button, the preview is showing fields missing and some cut off.

Workaround

If you are able to upgrade, review the Fixed In field to determine the versions that have a permanent fix to this issue.

 

Related Problem: PRB591962

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