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Description

When creating a new user, use the existing value for a unique and mandatory field and try to save it. User will see the error message "Unique Key violation detected by database(……)", "invalid update" and remain on same page. Now when user fixes those errors and tries to save it again, user will see invalid update message: "Invalid update. Record has been deleted or you no longer have access to read."

Steps to Reproduce

Prerequisite:

  1. Log in to an OOB instance.
  2. Left pan > dictionary.
  3. Make the email column on sys_user table mandatory and unique.

Steps to reproduce:

  1. Log in to an OOB instance.
  2. Open a new user form.
  3. Fill any preexisting email address from the database in the email field. (Email field is unique in the user profile.)
  4. Complete the other fields and save the record.
    You will get error messages: "Unique Key violation detected by database(……)", "invalid update"
  5. Without reloading the form, correct the email field value with a unique value that is not preexisting in the database.
  6. Save the record.
    Note that you get the error message: "Invalid update. Record has been deleted or you no longer have access to read."

Workaround

There is currently no known workaround for this issue. You can subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available.


Related Problem: PRB590876

Seen In

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Associated Community Threads

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Article Information

Last Updated:2018-09-05 22:23:12
Published:2014-01-13