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Description

The user cannot access Workflow>Activities (wf_activity table) and receives the following error:

"Syntax Error or Access Rule Violation detected by database"


Environment

Not specified.


Solution

Edit the "vars" value in the user profile. To see the vars value, navigate to:

https://.service-now.com/sys_user_preference_list.do?sysparm_query=value%3Dvars&sysparm_view=

Once the vars value is cleared, the user can access workflow activities.


Article Information

Last Updated:2016-03-09 16:42:43
Published:2014-04-10