KB articles display comments and feedback signed as Guest, rather than the name of the user who submitted the feedback.

A user can leave feedback on a KB article even after the session has timed out for that user and the user is logged out.

The feedback submits successfully as Guest, which is unexpected behavior. The expected behavior is that the feedback should not be submitted at all.


The problem has been solved in Dublin.

No workaround or hot fix is available.


Related Problem: PRB579644

Seen In

Aspen Patch 2 Hot Fix 5
Aspen Patch 8
Berlin Patch 10
Berlin Patch 11
Calgary Patch 2 Hot Fix 7

Fixed In

Dublin EA 0

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2015-06-23 08:19:49