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Description

On related lists in List v2, if user A personalizes the related list, user B can see the change. However, if user B tries to reset to default, they are unable to do so. In addition, forms and related lists are cached per user role. When user A personalizes the related list on a form, all other users with the user A role can see the personalized form.

Steps to Reproduce

  1. Log in to a base system where this issue is occurring.

  2. Add the same set of roles to two different users.

    For more information, see the product documentation topic Assign a role to a user.

  3. As user A, configure the list layout.

    For more information, see the product documentation topic Configure the list layout.

  4. As user B, go to the same list.

    Note that the list layout personalized by user A. Also note that Reset to Column Defaults only appears when that user has already personalized the list.

Workaround

To prevent the issue, configure the related lists to load On demand or After Form Loads. For more information, see the product documentation topic Configure when a related list loads.

To disable personalization of related lists, customers can do this via the property glide.ui.related_list_mechanic by setting it to False. This property does not affect personalization of the normal list views, only related lists.

If the end user wishes to personalize the list layout, they can open the related list via the breadcrumb feature open in new tab and personalize it in the normal list view.

This issue is not fixed for List v2. View the Fixed In section below for a list of versions in which the issue is fixed for List v3.

 


Related Problem: PRB570571

Seen In

Aspen Patch 11 Hot Fix 1
Aspen Patch 2
Aspen Patch 2 Hot Fix 13B
Aspen Patch 2 Hot Fix 5
Aspen Patch 6 Hot Fix 3
Berlin Hot Fix 4
Berlin Patch 11
Berlin Patch 12
Berlin Patch 3 Hot Fix 1
Berlin Patch 4
Berlin Patch 6
Berlin Patch 7
Berlin Patch 8 Hot Fix 1
Calgary Patch 2 Hot Fix 12
Calgary Patch 2 Hot Fix 5
Calgary Patch 3 Hot Fix 1
Calgary Patch 4
Calgary Patch 7 Hot Fix 2
Dublin EA 8
Dublin Patch 1
Dublin Patch 3 Hot Fix 1
Dublin Patch 5
Eureka Patch 11
Eureka Patch 11 Hot Fix 2
Eureka Patch 12
Eureka Patch 13 Hot Fix 3
Eureka Patch 2
Eureka Patch 3 Hot Fix 1
Eureka Patch 4
Eureka Patch 4 Hot Fix 1
Eureka Patch 5
Eureka Patch 7
Eureka Patch 7 Hot Fix 1
Eureka Patch 7 Hot Fix 8
Eureka Patch 8
Eureka Patch 9 Hot Fix 4
Fuji Patch 10
Fuji Patch 11
Fuji Patch 12 Hot Fix 1
Fuji Patch 13 Hot Fix 1
Fuji Patch 6
Fuji Patch 7 Hot Fix 14
Fuji Patch 7 Hot Fix 5
Fuji Patch 8
Geneva Patch 0 Hot Fix 1
Geneva Patch 1
Geneva Patch 1 Hot Fix 5
Geneva Patch 1 Hot Fix 6
Geneva Patch 1 Hot Fix 7
Geneva Patch 1 Hot Fix 8
Geneva Patch 3
Geneva Patch 3 Hot Fix 2
Geneva Patch 4
Geneva Patch 6
Geneva Patch 6 Hot Fix 2
Geneva Patch 7
Geneva Patch 8
Geneva Patch 8 Hot Fix 1
Helsinki Patch 0 Hot Fix 1
Helsinki Patch 3
Helsinki Patch 3 Hot Fix 7
Helsinki Patch 6 Hot Fix 1

Fixed In

Helsinki

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-06-08 14:07:41
Published:2017-08-02