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Error: "The reference to entity "PS" must end with the ';' delimiter" - Support and Troubleshooting
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  • Error: "The reference to entity "PS" must end with the ';' delimiter"
KB0011189

Error: "The reference to entity "PS" must end with the ';' delimiter"


2526 Views Last updated : Aug 22, 2022 public Copy Permalink English (Original)
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KB Summary by Now Assist

Issue

When rendering a user interface (UI) page, the following error appears: The reference to entity "PS" must end with the ';' delimiter.

The error can vary depending on the content of the UI page.

Cause

The error appears when a value that includes special characters is rendered. Characters such as <, >, `, or & are not escaping.

Resolution

This issue can be resolved by modifying the UI page and using a script method that addresses fields and their values.

To update the UI page:

  1. Navigate to System UI > UI Pages.
  2. Search for and select the UI page record you want to update.
  3. In the HTML pane, add the getHTMLValue()script method to each displayed element. This script method is used to get the HTML value of a field and address escaping special characters.
    • For example, a UI page that displays the short_description element as ${gp.short_description} should be changed to ${gp.short_description.getHTMLValue()}.
  4. Click Update to save changes to the record.

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